How long will it take for my order to arrive?
• You have an option at Check-Out to ship with USPS or UPS. Using USPS (Standard Mail) usually takes about 2-7 business days within the USA and 7-14 business days for International orders. Using UPS you have the option to ship Next Day or 3 Day service. Delivery time varies by destination.
Do you ship to my country?
• Dim Mak ships worldwide, no restrictions. We ship to UK, Europe, North America and several other countries as well.
What are the dimensions of your T-shirts?
Our T-shirts are Slim and Standard Fit unless otherwise stated. Contact us for more info, email@example.com
What payment methods do you accept?
• We accept Visa, Mastercard, American Express and Paypal.
Will I be charge tax on my order?
• Yes, sales tax will be charged on all orders within California.
Where do you ship from?
• We ship from our warehouse based in Los Angeles, CA.
Has my web order been received?
• You will receive an email notification when we receive your order, but you can also log in to your account and check the status of your order. Orders will be processed & shipped within 2 business days.
Has my order been shipped?
• You will be notified and you will receive an email notification when your order has been shipped.
What should I do if something in my order is missing, wrong item, or if something is wrong?
Please contact us at firstname.lastname@example.org
and we will go ahead and proceed from there.
What is your return policy? How do I return an item?
All returns must be made within 30 days of the purchase date. Items that have been worn or washed may not be returned. Please contact us at email@example.com
for more info.
Is ordering from your site safe and secure?
• Our shop system is SSL certified, which means it's perfectly safe to order from our online store.
Do you have a store in the US or outside of the US?
No, unfortunately we don't. Check out our shop for new products: DimMakShop.Com
What should I do if my items were damaged In Transit?
If your items were damaged, please contact us at firstname.lastname@example.org
right away and we will proceed from there.
How do I sign up for the Dim Mak Newsletter?
You can sign up to receive our newsletter by going to the Dim Mak website www.dimmakrecs.com
and clicking on subscribe to newsletter
• You will receive our general newsletter which includes updates on Dim Mak events, music and clothing.
Are the shirts pre-shunk?
• Shirts are not pre-shrunk.
How much is shipping to my country?
• Please select your items and proceed to checkout where you can view shipping options and costs. You can change your options at Check-Out.